The Un-CEO

Unconventional Management

  • About
  • Contact
  • Books
  • About
  • Contact
  • Books
  • Technology

    Electric Car Comparison

    January 20, 2020 /

    I watched this interesting YouTube video where they drove various electric cars to exhaustion and compared their real-world ranges vs. their stated ranges. They mentioned a lot of data, but never gave a summary. I decided the world needed a summary. Here it is: https://docs.google.com/spreadsheets/d/1RAgzfUFiGO1j3UQZCXljc5kC00Qsg1lKhlTIi6oyByU/edit#gid=0

    read more
    Mike 0 Comments

    You May Also Like

    Remove Bitnami Logo in Amazon Lightsail

    July 18, 2017

    Speech to Text Accuracy

    August 28, 2020

    Easily Create and Edit your Gmail Signature

    August 15, 2017
  • Lessons,  Management,  Management Gore

    Customer Service and Profits

    January 20, 2020 /

    “American consumers spend, on average, 13 hours per year in calling queue. According to a 2010 study by Mike Desmarais in the journal Cost Management, …” Customer Service. According to this Harvard Business Review article, many companies provide sub-par customer service knowingly as a way to increase profits. Mostly the article talks about customer service related to receiving some sort of restitution – a rebate, return or other redress. Their logic is that if you present the consumer with more hoops to jump through, they are less likely to make it all the way to the end where they receive satisfaction and you have saved yourself the cost of that redress. My question is,…

    read more
    Mike 0 Comments

    You May Also Like

    Why Employees Quit their Job

    January 17, 2018

    Passion and Business

    May 8, 2017

    The Circus of Performance Reviews

    May 13, 2019

Social

  • View voipceo’s profile on Twitter
  • View mikeoeth’s profile on LinkedIn
  • View MichaelOeth’s profile on YouTube

Search

Recent Posts

  • Just Be Friendly and Helpful
  • Speech to Text Accuracy
  • Admitting Mistakes
  • First, fire all the bosses…
  • Add 50% to your Value

Archives

  • August 2021
  • August 2020
  • June 2020
  • April 2020
  • March 2020
  • January 2020
  • May 2019
  • August 2018
  • April 2018
  • March 2018
  • January 2018
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017

Categories

  • Amazon AWS
  • Lessons
  • Management
  • Management Gore
  • Podcasts
  • Technology
  • Uncategorized
  • VoIP
  • Welcome
  • What I Learned from Yoga

Contact/About

  • About
  • Contact
  • Books

Follow me on Twitter

My Tweets

Pages

  • About
  • Books
  • Contact
Ashe Theme by WP Royal.